Privacy Policy

The purpose of this Privacy Policy is to describe the procedures used for managing and processing the personal data of users/visitors who consult the site.

The Privacy Policy is provided, pursuant to Italian Legislative Decree 196/03 - Personal Data Protection Code - and subsequent amendments and additions to Italian Legislative Decree 101/18 implementing EU Regulation 2016/679 known as the General Data Protection Regulation (GDPR), to users and visitors who consult the website www.grouptravel-europe.com. The Privacy Policy applies exclusively to the website mentioned above and not to other websites accessed by users through specific links.

The website www.grouptravel-europe.com is owned and operated by Caravantours S.p.A. Caravantours SpA guarantees compliance with the legislation on the protection of personal data (Italian Legislative Decree 196/03 and subsequent amendments and additions to Italian Legislative Decree 101/18 implementing EU Regulation 2016/67 known as the General Data Protection Regulation (GDPR).

Users/visitors must read this Privacy Policy carefully before sending any personal information and/or filling in any electronic form posted on this website.

Type of data processed and purpose of the processing

1) Navigation data

During normal operation, the computer systems and software procedures used to operate this site acquire a series of personal data, which are then transmitted implicitly through the use of Internet communication protocols.

This is information, which by its nature could, through processing and association with data held by third parties, identify users/visitors (e.g. IP address, domain names of computers used by users/visitors connecting to the site, etc.)

This data is used exclusively for statistical purposes (and is, therefore, anonymous), and to check that the site functions correctly, and is deleted immediately after processing.
In any event, web contact data is not retained for more than seven days, except when it is necessary to monitor instances of criminal activities against the site.
No data deriving from the web service is communicated or disclosed.

2) Data provided voluntarily by users/visitors

If users/visitors, by connecting to this site, provide their personal data in order to access certain services, or to make requests by email, this entails the acquisition by Caravantours of the address the sender and/or other personal data that will be processed exclusively for the purposes of the request, or to provide the requested service.

The personal information provided by users/visitors will be disclosed to third parties only if such disclosure is necessary to comply with requests made by users/visitors themselves.

3) Cookies Policy

INFORMATION PROVIDED PURSUANT TO ITALIAN LEGISLATIVE DECREE N. 196/2003 AND SUBSEQUENT AMENDMENTS AND ADDITIONS TO ITALIAN LEGISLATIVE DECREE 101/2018 IMPLEMENTING EU REGULATION 2016/679 KNOWN AS THE GENERAL DATA PROTECTION REGULATION (GDPR).

CARAVANTOURS, hereby declares, pursuant to Privacy Code and subsequent amendments and additions to Italian Legislative Decree 101/18 implementing EU Regulation 2016/679, known as the General Data Protection Regulation (GDPR), in compliance with the provisions of Regulation 229/2014 of the Data Protection Authority Personal, that this site uses the following types of cookies: Technical Cookies only.

Cookie Analytics: these cookies are strictly necessary to allow the collection of information, in aggregate form, on the number of users and how they visit the site ("cookie analytics"). We inform all users that, on this site, Google Analytics has been set-up to render the IP address of all visitors anonymous.

Functionality cookies (CaravanArea): these cookies allow us to remember the language selected by the user on our site.

In addition to the above, you can still set your browser to refuse cookies automatically by enabling the appropriate option. 

Cookies are not used to transmit information of a personal nature, nor are persistent cookies or user tracking systems of any kind used.

The use of what are known as session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (which consist of random numbers generated by the server) that are needed to enable safe and efficient exploration of the website.

The so-called session cookies used in this website avoid the use of other computer techniques that could potentially compromise the confidentiality of users' navigation, and do not permit the acquisition of the user's personal identification data.

Processing methods

Processing is done by automatic systems (e.g. by using electronic procedures) and/or manually (e.g. on paper) for the time necessary to fulfil the purposes for which the data was gathered and in accordance with current regulations.

Optional data transfer

Apart from the data specified for browsing purposes, users/visitors are free to provide their own personal data. Failure to provide data may make it impossible to obtain the requested service.

Controller, Processors and Persons assigned to process data

The Data Controller is Caravantours SpA, based in Via Parmense, 19, 47923 Rimini Italy. 

Within the Company, your personal data will be processed by the employees of the corporate departments indicated in the "Authroised to Process" list. These employees act as persons assigned to process personal data, under the direct supervision of the data controller.

Rights of data subjects

The subjects to whom the personal data refer shall have the right, at any time to, obtain confirmation of the existence or otherwise of such data and to be informed of their content and origin, verify their accuracy, and request that they be supplemented, updated or rectified (Italian Legislative Decree 196/03 and subsequent amendments and additions to Italian Legislative Decree 101/18 implementing EU Regulation 2016/679, known as the General Data Protection Regulation (GDPR).

Pursuant to said article, data subjects have the right to request the erasure, transformation into anonymous form or restriction of data processed in breach of the applicable legislation, in addition to oppose the processing of data whenever legitimate grounds for doing so exist.

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